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Webinar-on-Demand: Winning Operating Models

Winning Operating Models – Lessons and Trends from the Fashion Retail Operating Index 2019-2025

Lessons and Trends from the Fashion Retail Operating Index 2019-2025

Discover the operating models powering fashion’s biggest winners from 2019–2025. In this insight-packed webinar session, OC&C and Mapp Fashion’s retail experts Mairi Fairley and Sarah McVittie break down the trends reshaping growth.

  • See where growth is destroying value in your P&L.
    From 2019–25, revenues rose +20% across 113 listed fashion retailers while net margins fell 38% and loss‑makers doubled. As a CFO or digital director, you’ll see exactly where peers in your segment are leaking profit and cash.
  • Quantify the 60‑point execution gap – and the guardrails to close it.
    Leaders beat laggards by ~60pts, growing EBIT and FCF ~+19pts, turning stock 12.5 days faster and deleveraging, while laggards add 38 days of stock. You’ll leave with a tight set of cash‑conversion, working‑capital and leverage guardrails you can hard‑wire into decisions.
  • Focus your next digital pound on cash velocity, not just channels.
    Resale (1 in 4 UK items, 36% reinvestment), scarcity‑led luxury and data engines like Shein’s show how to cut returns, turn stock faster and release cash. We unpack which digital investments actually improved margin and working capital – and which didn’t.
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